Shipping policy
1. Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, processing times may be slightly delayed. Thank you for your patience.
2. Shipping Times
We ship to most countries worldwide.
- United States: 5–12 business days
- United Kingdom: 5–12 business days
- Europe: 7–14 business days
- Canada & Australia: 7–15 business days
- Rest of the world: 10–20 business days
Delivery times may vary depending on destination, customs, and carrier delays.
Note: Delivery to remote or island regions may require additional time depending on local carriers and customs processes.
3. Shipping Costs
- Free shipping on orders over $65
- Orders under $65 will have shipping fees calculated at checkout.
4. Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can track your package anytime at:
👉 Track
Please allow 24–72 hours for tracking information to update.
5. Failed Delivery / Wrong Address
Please ensure your shipping address is correct at checkout. LuvianPros is not responsible for packages lost due to incorrect or incomplete addresses.
If an order is returned to us because of an incorrect address, reshipping fees will apply.
6. Lost or Delayed Packages
If your shipment appears lost or has not updated for an extended period, please contact us at: contact@luvianpros.com
We will assist you with tracking or replacing the package if needed.
7. Customs, Duties & Taxes
International shipments may be subject to customs fees or import taxes. These charges are not included in our pricing and are the customer's responsibility.
8. Contact Us
For any shipping-related questions, feel free to reach out: contact@luvianpros.com